Refrigerators are the appliance we are called to most often. Of the 25,671 repairs we have completed, 7,304 were refrigerators β around a third of everything we do. That volume is the reason our vans carry the parts these units fail on rather than ordering them after the visit.
We service top-freezer, bottom-freezer, side-by-side and French-door units, built-in and freestanding, along with the ice makers and water dispensers built into them. Domestic and light commercial both. For walk-in coolers, reach-ins and refrigerated prep tables we have a separate commercial refrigeration repair service.
How a call works: the technician diagnoses the fault on site, then tells you the part and the price before anything is ordered. Nothing goes on order without your approval, and every repair carries a written warranty on parts and labour.
Most "it stopped cooling" calls are not what people expect. The compressor gets blamed, but it is one of the last things we condemn β airflow and defrost faults produce the same symptom far more often, and both cost considerably less to put right.
One observation narrows it down before we arrive, and it takes a moment: is the freezer still cold while the fridge is warm? That pattern points at airflow β the evaporator fan, the damper, or a coil frosted over. Both compartments warm points at the cooling system itself.
On site we work through it in order: actual compartment temperatures against setpoint, the evaporator coil behind the freezer panel, fan operation, condenser condition, the defrost circuit, then door seals. The sealed system is the last conclusion, not the first β it is the expensive one and the easiest to blame wrongly.
| Symptom | Usual cause |
|---|---|
| Freezer cold, fridge warm | Evaporator fan, damper, or a frosted coil |
| Running constantly, never quite cold | Condenser coils packed with dust, condenser fan, or a failed door seal |
| Water pooling under the crisper | Blocked defrost drain β meltwater freezes then leaks forward |
| Ice maker producing nothing or hollow cubes | Fill valve, inlet screen, or a frozen fill tube β usually flow, not freezing |
| Fresh food freezing | Damper stuck open or a drifted thermistor |
| Repeated clicking with no hum | Compressor start relay β inexpensive, but do not leave it running |
A refrigerator that runs constantly while still holding temperature is a warning rather than a failure. Something is making it work harder than it should, and left alone that becomes a summer breakdown.
It depends on the part, not just the age. A fan, thermostat, defrost heater, control board or door gasket is worth fixing on almost any unit β the component is modest and the repair lasts. A failed compressor on a refrigerator past ten years usually is not, because the rest of the sealed system is the same age.
We tell you which one you have before you commit to anything. Turning down a job we could technically sell is cheaper for us than the review that follows a bad recommendation.
Our own dispatch records show refrigerator calls rising from 363 in January to 1,085 in June β close to a threefold swing. Heat is the reason. A refrigerator rejects heat into the room it stands in, so a kitchen at 82Β°F forces the compressor to run far longer than the same unit would at 68Β°F. A sealed system that was quietly marginal all winter finally cannot keep up.
Ten minutes with a vacuum on the condenser coils in spring prevents a real share of those calls. If your unit lives in a garage, the margin is thinner still β a Texas garage can pass 100Β°F, which is outside the design range of most refrigerators.
Rely on our professionals for efficient refrigerator repair services with complete transparency and no hidden fees. We ensure your refrigerator runs smoothly, providing reliable solutions tailored to your needs.
Our technicians carry parts and diagnostic tools for all major manufacturers β including these:
Donβt see your brand? We service most makes and models β call us and weβll confirm before scheduling.